When I discovered Boulies.co.uk and read through the website I believed them to be UK based though understood chairs manufacture d in China. Sad thing is mine arrived with a scuff right in centre of seat pad where was visible. Asked about returning for refund was told I have to dismantle the chair (it remains unused but I had constructed it) repackage is and pay to ship back to China (around £96). At which point I would receive my refund of original chair price less any damages they deem may have been caused.
So now I’m basically being held to ransoms to accept a faulty product or be out of pocket to the tune of almost £100.
The products do look nice but with them only operating out of China I would avoid.
Hello, sorry to hear that. That would be some mistake about the return address. Please return the package to our UK warehouse. Sorry that there're NO warehouse in China. Our support team will assist with the returning. Thank you very much!
Chair is great, well built and extremely comfortable for 12 hours use a day, would be great if this came with the lower back cushion similar to other models though.
1 fault with the chair is the noise when leaning back ect it can be quite squeaky however do not let this put you off purchasing this chair as it is great value for money.
After searching online for various chairs and watching countless reviews i settled on the Master as it seemed the sweet spot of quality and price.
It is far superior to what I expected in terms of quality and it's incredibly comfortable even for a big guy like myself.
So glad I didn't waste the extra hundreds of pounds of the Secret Labs or Noble Chairs.
This is a comfortable, well built chair. The materials are of good quality and are holding up to 12+ hours of use a day.
The tilt and recline functions make it possible to relax when you need to.
It is easy to build, I had mine out of the box and fully assembled in 35 minutes. The instructions were easy to follow. They even supply the tools :)
If I had to gripe, if would be about the cushion that comes with it, although it is well made, its a little on the small side. Could be doing with a little more stuffing and a little firmer.
Delivery was pretty quick too, considering I purchased on Christmas day. I was sitting in my chair on New Year's Eve!
Overall, I would buy again. But I hope I don't have to for a long time.
Fantastic chair really easy to put together really help my partners posture great product